At Cassowary Coast Regional Council (CCRC), privacy and security are extremely important to us. We want you feel confident visiting our websites and using our products. This page explains the type of information that we collect how such information is used and under what circumstances and to whom it may be disclosed.
Collection of Personal Information
In order to better serve our customers and those interested in our products and services, we may collect personal and non-personal information through our website. Our website uses forms for information requests and orders. Contact information from all forms (including name, address, email address, payment information, registration information etc.) is used to process and deliver orders and mail information about our company to our customers. We will not sell, share, or rent any of this information with any other person or company. Any financial information our customers submit, such as credit card details is used only to charge the customers for the products and services they are purchasing.
Use of Personal Information
We use your personal information in the following ways: to tell you about products and services available on our website; to obtain your feedback in regards to our products and services and overall customer satisfaction; to fulfil requests you submitted, to process your orders, to send you our free monthly newsletter and promotional materials we think may be of interest.
If you do not wish to receive any of these communications from us, you may opt-out of receiving them by following the instructions included in each message or contacting our office.
Security of Personal Information
We make every effort to protect your personal identifiable information. All secure orders and confidential information are processed through Secure Sockets Layer (SSL) technology via a secure server. All customer contact information including credit card number and name and address is guarded with the utmost security and discretion.
Third party sharing
We will not sell, share, or rent any of your personal information with any non-related third party.
Sometimes we may partner with other companies and individuals so that they can assist us in servicing you (such as technical support or fulfilment of business advisory or mentoring services). Such companies and individuals will have access to the personal information needed to perform these functions, and are strictly prohibited from using it for any other purposes.
We may disclose personal information when we believe in good faith that disclosure is legally required, or in order to protect our rights.
Other non- identifying personal data
CCRC may also track, compile, and analyse business information and/or non-identifying information. This statistical, analytical, volume and user characteristics from and about our users is the property of CCRC and as such may be used by CCRC and/or provided to third parties by us without the use of the personally identifiable information.
Our websites may contain links to other Websites. We are not responsible for the privacy practices or the content of such Web sites. We encourage you to read the privacy statements of these linked sites; their privacy practices may differ from ours.